Gigabyte Technology ha reso disponibile un update del bios finalizzato alla messa in sicurezza e alla stabilizzazione di alcune sue motherboard basate sul nuovo chipset Intel X79 Express che, in condizioni di overclocking estremo, possono generare un eccessivo calore con conseguente pericolo di incendio ed emissione di fumo.
Gigabyte Technology ha deciso di gestire la problematica non soltanto con la pubblicazione di un nuovo bios (versione F7), mediante il quale l'utente finale può aggiornare quello corrente in maniera autonoma, ma offrendo anche la possibilità di sostituzione della motherboard con una della stesso tipo e dotata del nuovo firmware: in entrambi i casi, tuttavia, il maker ha deciso di conservare la garanzia a vita del prodotto.
Le motherboard di Gigabyte interessate dalla problematica sono esclusivamente le seguenti: G1.Assassin 2, GA-X79-UD7, GA-X79-UD5 e GA-X79-UD3. Gigabyte ha infatti precisato che tutti gli altri modelli basati sul chip Intel X79 non manifestano alcun problema.
In accordo ad alcuni report, la criticità ha interessato solo un sottoinsieme dei prodotti Gigabyte e non, ad esempio, quelli di Asustek Computer e ASRock, basati sullo stesso chipset di Intel, poichè questi ultimi, pur fornendo agli utenti finali la possibilità di overclocking dell'hardware, hanno consentito l'impostazione di configurazioni OC più conservative.
It has come to our attention that certain X79 Series Motherboards (see models below) may malfunction due to excess heat when performing Extreme Overclocking beyond the board’s limit. To address this issue and to ensure our product is being used as intended, we urge existing X79 users to either visit GIGABYTE’s official website to download and update their X79 series BIOS, or contact GIGABYTE’s regional service center.
The GIGABYTE X79 Series Motherboards in question are ONLY limited to the following models: G1.Assassin 2 , GA-X79-UD7, GA-X79-UD5 and GA-X79-UD3. The X79 series motherboards not named above are outside the scope of this statement and not applicable.
GIGABYTE is committed to the following:
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GIGABYTE will make its best efforts to ensure that all partners, distributors and retailers have the latest firmware (BIOS) installed on existing X79 Series Motherboard models.
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GIGABYTE’s commitment to service excellence will not be compromised. The GIGABYTE X79 Series Motherboards offer an unprecedented 5 year warranty, the longest offered in the industry. We encourage users to register for this FREE 5 year warranty here:
http://e-service.gigabyte.com/Productregistration/webevent/ExtendWarranty_US.aspx
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If any existing user is still unsatisfied after the recommended firmware (BIOS) update of their X79 Series Motherboard, GIGABYTE will offer an unconditional replacement of their X79 Series Motherboard (same model). No Questions Asked.
The latest X79 Series Motherboard BIOS update may be found below.
G1.Assassin 2 – Please update to BIOS F7 or later
Download : http://www.gigabyte.us/products/product-page.aspx?pid=4046#bios
GA-X79-UD7 – Please update to BIOS F7 or later
Download : http://www.gigabyte.us/products/product-page.aspx?pid=4047#bios
GA-X79-UD5 – Please update to BIOS F7 or later
Download : http://www.gigabyte.us/products/product-page.aspx?pid=4049#bios
GA-X79-UD3 – Please update to BIOS F7 or later
Download : http://www.gigabyte.us/products/product-page.aspx?pid=4050#bios
This demonstrates GIGABYTE’S commitment to service excellence to all our customers in USA and Canada. For additional inquiries, please contact us at the following link :
http://www.gigabyte.us/support-downloads/customer-service.aspx
News Source: Gigabyte Technology Press Release
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